Hotel Palace

The Air conditioning unit has been leaking water on the floor inside the room for the entire night... I woke up with a terrible cold and a sore throat. Obviously filters haven't been cleaned in a while! After 2 days I am still at home, sick with sore throat, sinus and chest congestion due to poor maintenance of the air conditioning system. This is so frustrating and disappointing!!

Given that I had higher expectations from the reviews read and the images seen, let's say that the photos were done well. I say this because the buffet and the starters weren't up to par with a 4-star hotel. Proposals such as amatriciana pasta, Neapolitan pasta, etc. that have nothing to do with the original version of those dishes. Good meats and desserts. The swimming pool is accessible all day from 8:30 to 13 with the only limitation of resuming swimming from 16 to 19. Also with regard to the room, my vote is unfortunately low, wardrobe ruined and full of humidity, bathroom smelly. In fact, as soon as we arrived there was a strange smell, I didn't complain to the reception thinking that the service staff would point this out, but there was no intervention (the cleaners solved it with a little perfume in the morning , however, the problem recurred for the rest of the day). I have read reviews in which welcome aperitifs were offered, etc. but these things, although we had opted for full board, were not offered to us. The pleasant and kind staff, but not very professional, complaints and discussions could often be heard in the dining room and the bartenders ate the ice cream directly with a spoon from the tubs, not nice to see. Very often during dinner we had to wait a long time for the second to arrive, every time I asked for something the waiter forgot to bring it (if I asked for cheese, Coca-Cola or simply a spoon at the start of the meal he would arrive with dessert) As a location it is convenient being close to the beach about 300 meters and the avenue of shops where it is possible to walk without the hindrance of cars. There are many playrooms and the nearby junior park great for those with children should a cloudy day arise.